rk99 is committed to protecting the privacy and personal data of every player on rk99.today. This Privacy Policy explains what information rk99 collects, how it is used, who it may be shared with, and what rights you hold as a registered player. Please read this document carefully — it forms an important part of your relationship with rk99.
Our Privacy Commitments
Before you read the full policy text, here are six core commitments that define how rk99 handles your personal information.
rk99 collects only the personal data that is strictly necessary to operate your account, process PKR transactions via JazzCash and EasyPaisa, and meet international gaming licence compliance requirements. We do not collect data for the sake of it.
rk99 does not sell, rent, or trade your personal information to any third-party advertiser, data broker, or marketing company. Your personal details collected during rk99 registration remain within the rk99 operational ecosystem only.
All data transmitted between your device and rk99.today — including login credentials, payment details, and personal information — is protected by 256-bit SSL encryption at all times. This applies to every connection, whether via mobile data or Wi-Fi.
You have the right to access the personal data rk99 holds about you, request corrections to inaccurate data, request deletion of your data where legally permissible, and withdraw consent for optional data processing. These rights are explained fully in Section 8 of this policy.
rk99 shares personal data only with service providers essential to platform operations — payment processors including JazzCash and EasyPaisa APIs, game studio technical integrations, and regulatory compliance entities. All third-party recipients are contractually bound to data protection standards.
rk99 retains personal data only for as long as it is necessary to deliver platform services, meet regulatory obligations, and resolve any potential disputes. Account data is not kept indefinitely after account closure unless required by applicable gaming licence obligations.
This Privacy Policy is issued by rk99, the operator of the online gaming platform accessible at rk99.today. rk99 is an internationally operated gaming platform that provides sports betting, live casino, slot games, table games, and related services to adult players based in Pakistan and other eligible jurisdictions.
For the purposes of this Privacy Policy:
rk99 operates under an international online gaming licence. This Privacy Policy applies to all Personal Data collected and processed in connection with the operation of the rk99 platform, including data collected through account registration, gaming activity, payment processing, and customer support interactions.
rk99 collects Personal Data from Players through several channels. The categories of data collected, and the context in which each is collected, are set out in the table below:
| Data Category | Specific Data Items | Collection Context |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number, selfie photograph | Account registration and KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Account registration and profile updates |
| Financial Data | JazzCash account number, EasyPaisa mobile wallet number, bank account details (HBL, UBL, Meezan Bank, SadaPay), USDT TRC20 wallet address | Deposit and withdrawal processing; KYC payment method verification |
| Transaction Data | Deposit amounts, withdrawal requests, bet history, game session records, bonus usage records | Platform activity; generated automatically during gaming activity |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, referring URL | Automatically collected upon site access via server logs and analytics tools |
| Usage Data | Pages visited, game sections accessed, features used, time spent on platform sections | Automatically collected during authenticated and unauthenticated site visits |
| Communication Data | Live chat transcripts, support email correspondence, voluntary feedback submissions | Customer support interactions |
| Responsible Gaming Data | Deposit limits, cooling-off period settings, self-exclusion records, session limit preferences | Account settings; responsible gaming tool usage |
rk99 uses the Personal Data collected in connection with operating the platform for the following purposes:
rk99 processes Personal Data on the following legal bases:
rk99 does not sell or rent your Personal Data to any third party. rk99 shares Personal Data only in the following controlled circumstances:
rk99.today uses cookies and similar tracking technologies to support platform functionality and analyse site performance. The following categories of cookies are used on the rk99 platform:
Players may manage cookie preferences through their browser settings. Disabling functional or analytics cookies will not affect your ability to use core rk99 features such as depositing, withdrawing, or accessing games, but may affect the retention of your platform preferences between sessions.
rk99 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following guidelines:
Upon expiry of applicable retention periods, Personal Data will be securely deleted or anonymised in accordance with rk99's internal data disposal procedures.
rk99 respects your rights in relation to the Personal Data held about you. The following rights are available to all registered Players:
You have the right to request a copy of the Personal Data rk99 holds about you. rk99 will provide this information in a clear, readable format within a reasonable timeframe following receipt of a valid access request submitted through the support channels listed in Section 13.
If any Personal Data rk99 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your registered mobile number or email address, corrections may be made directly by contacting rk99 support and completing the relevant verification steps.
You may request the deletion of your Personal Data from rk99's systems. This right is subject to limitations where rk99 is required to retain data to meet its legal and regulatory obligations — for example, KYC records retained under anti-money laundering requirements. Where a deletion request cannot be fulfilled in full, rk99 will explain the specific legal basis for retaining any data that cannot be deleted.
In certain circumstances — for example, while a data accuracy dispute is being resolved — you have the right to request that rk99 restrict the processing of your Personal Data. During a restriction period, rk99 will continue to store the relevant data but will not use it for active processing purposes.
Where rk99 processes your Personal Data on the basis of your consent or for the performance of a contract, you may request that rk99 provide your data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
Where rk99 processes Personal Data on the basis of your consent — such as for optional promotional communications — you may withdraw that consent at any time by contacting rk99 support or by using the unsubscribe option in any promotional communication. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.
To exercise any of these rights, please contact rk99 support via live chat or email as detailed in Section 13. rk99 will acknowledge your request within a reasonable period and aim to resolve it promptly. Where additional verification of your identity is required before fulfilling a request, rk99 will inform you of what is needed.
rk99 is strictly an adult platform. The rk99 platform is intended exclusively for individuals aged 21 (twenty-one) years and above. rk99 does not knowingly collect Personal Data from individuals under the age of 21.
If rk99 discovers that Personal Data has been collected from an individual who was under the age of 21 at the time of registration — whether through a false declaration of age or any other means — rk99 will:
If you are a parent or guardian and believe that a minor in your household has registered on rk99 or accessed the platform using your credentials, please contact rk99 support immediately. rk99 will act swiftly to investigate and resolve the matter.
rk99 implements industry-standard technical and organisational measures to protect Personal Data against unauthorised access, loss, alteration, or disclosure. These measures include:
Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed as entirely secure. rk99 strongly encourages Players to use unique, complex passwords for their rk99 account, to enable two-factor authentication, and to avoid accessing their rk99 account on unsecured public Wi-Fi networks.
In the event of a data breach that poses a risk to Player Personal Data, rk99 will notify affected Players and relevant regulatory authorities in accordance with applicable notification requirements under its gaming licence obligations.
As an internationally operated gaming platform, rk99 may process or store certain Personal Data on servers or through service providers located outside of Pakistan. Such transfers may include data processed by:
Where Personal Data is transferred outside Pakistan, rk99 ensures that appropriate safeguards are in place to protect the data, including contractual data protection clauses with receiving parties that reflect the standards applied within rk99's operational jurisdiction. rk99 will not transfer Personal Data to any third party in a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards.
rk99 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or rk99's data processing practices. Updates will be published on this page with a revised effective date.
Where changes are material — meaning they significantly affect the rights of Players or the nature of data processing — rk99 will endeavour to notify registered Players of the changes via their registered mobile number or email address before the revised policy takes effect.
Your continued use of the rk99 platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes and your agreement to be bound by the revised terms. If you do not accept an updated Privacy Policy, you should cease using the platform and request account closure in accordance with the rk99 Terms & Conditions.
If you wish to exercise any of your data rights, have questions about this Privacy Policy, or wish to raise a concern about how rk99 has handled your Personal Data, please contact the rk99 support team through either of the following channels:
rk99 support operates every day of the year, including all Pakistani public holidays such as Eid-ul-Fitr, Eid-ul-Adha, Independence Day (14 August), and Pakistan Day (23 March). When contacting rk99 regarding a Privacy Policy matter, please include your registered account username and a clear description of your request to help the support team handle it efficiently.
rk99 is committed to responding to all legitimate data rights requests within a reasonable timeframe. Where a request cannot be fulfilled — for example, because it conflicts with a mandatory retention obligation under rk99's gaming licence — rk99 will provide a clear written explanation of the reason.
This Privacy Policy should be read alongside the rk99 Terms & Conditions and the rk99 Responsible Gaming Policy. These three documents together form the complete legal and policy framework governing your use of the rk99 platform. If there is a conflict between any provisions of these documents on a privacy matter, this Privacy Policy shall take precedence on that specific issue.
Have questions about how rk99 handles your data? Our support team is available 24/7 in Urdu and English — including all Pakistani public holidays. Get answers before you play.